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Identification and analysis of criteria of the coaching competency in Tejarat Bankusing integrated interpretive structural modeling and fuzzy MICMAC approachBy Seyyed sajjad Balad, Seyyedeh Zobeydeh Falaki Kolouri, Mohammad Taghipour
Abstract: Organizations increasingly adopt coaching-oriented management practices to strengthen employee engagement, facilitate individual development, and improve organizational performance. This study investigates the key criteria of coaching competency and examines their interrelationships in Tejarat Bank. The research is applied in nature and employs an integrated methodological framework combining documentary analysis, expert interviews, the fuzzy Delphi method, interpretive structural modeling (ISM), and fuzzy MICMAC analysis. Initially, coaching competency indicators were identified through a …
Published in NOLEGEIN Journal of Leadership and Strategic Management · Vol. 9, Issue 2, 2026 Read article →