Cancellation and Refund
This page explains how cancellation and refunds work for paid subscriptions and paid access on mbajournals.celnet.in. It forms part of our Terms and Conditions. Effective 12 October 2026.
In short: payments are non-refundable, except where you were charged twice, paid but did not get access, or we failed to provide the access you paid for. Ask within 7 days of paying.
Cancelling a subscription
You can cancel at any time so that it does not renew. Cancelling stops future renewals. It does not refund the period you have already paid for, and you keep access until that period ends.
When we refund
We will refund if
- You were charged more than once for the same purchase
- Payment was taken but access was not activated, and we cannot fix it
- The Service could not give you the access you paid for because of a fault on our side
We will not refund if
- You changed your mind, or no longer need the access
- You did not use, or could not use, the access you bought
- Access ended because you broke our Terms
How to ask for a refund
- Write to us within 7 days of the payment at info@mbajournals.in.
- Include your name, the email on your account, the date and amount, and the payment reference from your receipt or Razorpay.
- We check the payment against our records and the Razorpay report, and reply with our decision.
- If approved, the money goes back to the original payment method. Your bank or card issuer may take a few more working days to show it.
Other charges
Refunds for article processing charges are described on the Article Processing Charges page. Institutional and consortium licences follow the terms of their own agreement with us.
Contact
Questions: info@mbajournals.in or the contact page.
Last updated .