MBA Journals Peer-reviewed management research from Consortium e-Learning Network

NOLEGEIN Journal of Information Technology & Management

Scientists’ Perspectives on Artificial Intelligence (AI) in Knowledge Resource Centre Services of the Council of Scientific and Industrial Research (CSIR) Laboratories in Uttar Pradesh, India

  1. M. P. Singh
  2. Ritik Bajpai

Abstract

This study examines scientists’ perceptions regarding the adoption and use of Artificial Intelligence (AI) tools within the Knowledge Resource Centres (KRCs) of CSIR laboratories located in Uttar Pradesh, India. A structured survey methodology was employed to gather data from scientists working at CSIR-CDRI, CSIR-CIMAP, CSIR-IITR, and CSIR-NBRI. The findings indicate that most respondents are familiar with AI-based applications and actively utilize them for various research-related activities, including literature searching, plagiarism detection, language refinement, reference management, and data organization. Despite this widespread awareness and usage, the level of satisfaction with AI- enabled services varies across laboratories. Key challenges identified include insufficient hands-on training, restricted access to licensed AI tools, technical limitations, and inconsistent institutional support. Some respondents also highlighted concerns about data privacy and the reliability of AI-generated outputs. Nevertheless, the overall perception toward AI integration in KRC services remains largely positive. Scientists believe that AI has significant potential to enhance research productivity, streamline information retrieval, and modernize library services. The study concludes that for effective implementation, KRCs must invest in continuous capacity-building programs, ensure equitable access to advanced AI tools, and strengthen technical and administrative support systems. Such measures will enable optimal utilization of AI technologies, thereby improve scientific research outcomes and advancing knowledge management practices within CSIR institutions.

Keywords

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