Circumstances that involve conflict have an influence on the overall effectiveness of organizations because they disturb the harmony that exists amongst members in the organization. The question that has to be answered, therefore, is what organizations do in their management of conflict in order to attain fair levels of harmony and keep the "applecart" of organizational activity running smoothly. Against this background, therefore, this study is set to evaluate conflict management strategies in the United Bank for Africa, Plc Lafia Branch with a view to determining its impact on industrial harmony. The survey study method was chosen as the design to use in this investigation. For the purpose of this research, 50 members’ staffs were purposively chosen and a self-designed questionnaire was administered for the collection of data from the respondents. Results were presented in tables and given as percentages and Pearson's product-moment correlation was used to evaluate the validity of the hypothesis at a significance level of 0.05. Findings revealed that conflict management strategies do have an influence on the level of industrial harmony that may be encountered in corporate and industrial settings. The study therefore concludes that depending on how it is handled, conflict may bring both beneficial and bad results to an organization. Among the recommendation includes that the management of the bank should be responsive enough to objectively put a stop to it by employing appropriate strategies such as compromise, collaboration, and accommodation.
