: Grievance, absenteeism , employee loyalty, commitment, productivity, performance
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Employee Grievances on Organizational Performance in Pharmaceutical Sector
Abstract: Effective management of employee grievance is essential to maintain harmonious relationship at work place, booster employee loyalty and commitment as well as to improve overall organizational performance and productivity. This study examines the impact of employee grievance management on organizational performance. On the contrary, lack of or poor employee grievance management gives rise to negative organizational outcomes such as low productivity, absenteeism, disobeying orders, indiscipline and poor quality of work. …
Published in NOLEGEIN Journal of Organizational Behavior Management · Vol. 4, Issue 2, 2021 · pp. 9–21 Read article