higher education institute, key performance indicators, SMART, strategic framework
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Excellence in Quality Education Through Implementation of Strategic Framework and SMART KPIs in Higher Education Institutes
Abstract: A strategic framework for the excellence in higher education has been presented in this research. The major input to the frameworks is the requirement of regulatory bodies, need and expectations of customers. The complete components of strategic framework are discussed in this paper, which are supported by the SMART key performance indicators (KPIs). To measure the effectiveness of strategic objectives, SMART KPIs are designed, which are continuously monitored by the …
Published in NOLEGEIN Journal of Leadership and Strategic Management · Vol. 3, Issue 1, 2020 · pp. 21–30 Read article