Sentiment Analysis
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Impact of AI-Powered Chatbots on Customer Satisfaction in E-Commerce: A Secondary Data Analysis
Abstract: Today many online shopping websites use AI chatbot to talk with customers The chatbot answer fast and work all day and night 24/7. Because of this customer support becomes easy and quick. In this study we tried to see how these chatbots change customer satisfaction. For this we used old data which was already available online. In total, 45,782 customer reviews from different e-commerce platforms were used for analysis.To understand …
Published in NOLEGEIN Journal of Consumer Behavior & Market Research · Vol. 9, Issue 02, 2026 Read article
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Electric Vehicle Market Dynamics and Consumer Adoption Patterns: Evidence from Multi-Source Public Data
Abstract: The global electric vehicle (EV) market expanded at a compound annual growth rate (CAGR) of 46.5% between 2015 and 2024, reaching 17.1 million annual sales and a 57-million-vehicle on- road stock, yet the structural drivers of adoption heterogeneity remain incompletely characterised. This study integrates five open-licence public datasets—IEA Global EV Outlook 2025, Washington State DOL registration records, U.S. EPA Fuel Economy Guide, NHTSA consumer complaints, and NREL alternative fuelling station …
Published in NOLEGEIN Journal of Financial Planning and Management · Vol. 9, Issue 1, 2026 Read article