MBA Journals Peer-reviewed management research from Consortium e-Learning Network

3 publications

  • Published Subscription

    An Overview of Logistics Outsourcing

    By aishwarya Johari

    Abstract: Logistics management is an important component of supply chain management that includes shipping, storage, and delivery of the goods or services from the point of origin to the destination in order to meet customers’ requirements. Logistics management is a complex process that involves planning, process strategy, distribution, and implementation. There may be one or more vendors involved in the process of logistics. A team of professionals from logistics management, tech …

    Published in NOLEGEIN Journal of Supply Chain and Logistics Management · Vol. 2, Issue 1, 2019 · pp. 7–10 Read article

  • Published Open access

    A Study to Understand the Customer Pattern and Resolve Customer Issues

    By aishwarya Johari

    Abstract: Understanding what the customers want and expect from an organization is the key to a satisfied customer. It is a highly structured, continuous, and consistent process which needs regular supervision. Here, with the help of a questionnaire, an attempt has been made to ascertain the requirements, behavior and the expectations of the customers from a logistics firm called Delhivery. The survey helps the company to learn about its competitors and …

    Published in NOLEGEIN Journal of Management Information Systems · Vol. 1, Issue 2, 2018 · pp. 23–25 Read article

  • Published Open access

    A Study on the Growth and Success Path of Delhivery

    By aishwarya Johari

    Abstract: This is the best time for the logistics companies to grow and flourish as the world is switching from retail to online shopping. Like any other business, logistics and supply chain too must go through difficult times of market turbulence, unstable economy, and unpredictable business returns. Having said that, it is the leadership and the management of an organization that helps the company sail through times like those in order …

    Published in NOLEGEIN Journal of Supply Chain and Logistics Management · Vol. 1, Issue 2, 2018 · pp. 14–16 Read article

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