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Monte Carlo Method of Simulation for Queuing Problems in the Bank: A Management Decision-Making ToolBy H.O. Amuji, B. N. Okechukwu, K. O. Okeke, I. C. Obinwanne, W. T. Owolabi, C. O Osuagwu
Abstract: In this paper, we study the queuing of loan customers of FUTO Microfinance Bank Nigeria Limited. The management of the bank was faced with the decision problem of either to employ an extra clerk to join a single server in the loan section of the bank or to assign the clerk (server) with extra duties. The management wanted to determine the idle time of the server, the waiting time of …
Published in NOLEGEIN Journal of Operations Research & Management · Vol. 7, Issue 2, 2024 · pp. 32–40 Read article →