NOLEGEIN Journal of Management Information Systems

Knowledge Sharing Practices in the Digital Age: Challenges and Opportunities

  1. Shib Shankar Chowdhury

Abstract

In the era of rapid digital transformation, knowledge sharing has moved beyond traditional settings to virtual platforms, social media, organizational intranets, and digital repositories. This paper explores the evolving practices of knowledge sharing in the digital age, focusing on how technology is reshaping how individuals, teams, and libraries create, store, disseminate, and reuse knowledge. The objective is to identify the key enablers and barriers to effective digital knowledge sharing, especially in library and academic environments. To achieve this, the study uses a mixed-method approach. First, a literature review synthesizes current theories and past empirical findings from library science, information systems, and organizational learning. Second, surveys and semi- structured interviews will be conducted with library staff, academic researchers, and students in [region or institution] to understand their practices, expectations, and constraints. The interviews will provide qualitative insights into issues such as trust, technology access, digital literacy, content quality, incentives, and policy environment. Preliminary findings suggest that platforms like digital repositories, collaborative tools (Google Workspace, Microsoft Teams), and open educational resources are powerful enablers. However, challenges persist: lack of standardized metadata, copyright/licensing concerns, varying levels of digital literacy, and institutional inertia. For libraries, particularly, the role of metadata, training, and supportive infrastructure is critical. The study also anticipates finding that cultural and organizational factors (e.g. willingness to share, reward structures) significantly affect how knowledge is shared and reused. The implications are relevant for policy makers, library management, and platform designers. Understanding the interplay of technology, human factors, and organizational settings can help improve digital knowledge sharing frameworks. The paper will conclude with recommendations for best practices, including standardizing metadata schemas, ensuring open licensing, improving digital skills training, and fostering a culture of sharing.

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