Exploring Learner perspectives on the Role of MOOCs and Online Learning Platforms in Shaping Future Workforce Skills

Nasika Lakshmi

Abstract

In an era marked by technological advancement and evolving career demands, MOOCs (Massive Open Online Courses) and online learning platforms have emerged as essential resources for skill development and career readiness. These platforms provide flexible, accessible educational opportunities that combine multimedia lectures, assessments, and interactive content, enabling learners to acquire theoretical knowledge and practical skills necessary in today’s workforce. However, while MOOCs offer numerous benefits, challenges such as low completion rates and the need for self-discipline persist, making it essential to understand learner perspectives and experiences with these platforms. This study examines how learners perceive MOOCs in relation to their career readiness, focusing on factors such as accessibility, content quality, flexibility, and the relevance of skills gained for workforce applications. Using a mixed-method approach, the study collected primary data from a sample of respondents engaged in MOOCs and online courses through a structured questionnaire, analysed with SPSS. Responses were measured on a Likert scale to capture varying levels of learner satisfaction and perceived impact on employability. Preliminary findings suggest that learners view MOOCs positively, emphasizing their convenience and the high-quality content as key benefits. Many respondents highlighted that online course allowed for a balance between learning and other responsibilities, enabling them to engage in self-paced study. However, some challenges were noted, such as a need for greater instructor interaction and enhanced motivational support to encourage course completion. By understanding these perspectives, educational institutions and course developers can tailor MOOCs to address learner needs, enhancing engagement and the practical application of skills. The study provides valuable insights into the impact of MOOCs on workforce readiness, emphasizing the importance of aligning course content with industry requirements. The findings suggest that by refining course structure and support mechanisms, MOOCs can significantly contribute to building a skilled and adaptable workforce, ultimately advancing the quality and accessibility of education.